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11/10 Tanya
Entrepreneur at SSV HR Services

Views:12 Applications:6 Rec. Actions:Recruiter Actions:0

Executive - Customer Care/Social Media - eCommerce (1-3 yrs)

Mumbai Job Code: 180576

Urgent Opening for Customer Care Executive @ Ecommerce Company (WFH) (Hiring only Mumbai based Candidates) Contact or Whatsapp on 9773322877 | 9769106910

Qualification: HSC Any | Graduate

Excellent Verbal and Written Communication skills.

Should be familiar with social media and internet surfing.

Job Responsibilities :

1. Candidate needs to handle social media platforms including Facebook, LinkedIn, Twitter, Instagram, etc

2. Must have prior knowledge of Handling Social Media Account for any E-commerce Co.

3. Need to handle email and inbound queries via Calls, Email & Chat

4. eCommerce customer services (Voice)| International Voice Experienced candidates can apply for this job

5. Greet customers warmly and ascertain the problem or reason for calling.

6. Cancel or upgrade order details.

7. Assist with placement of orders, refunds, or exchanges.

Salary : 23 k Net -25 k Net + PF + Other Benefits + Attractive Incentives

Preferable from eCommerce industry background

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