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15/06 Vrinda Sehgal
Senior Executive - Talent Acquisition at V - Konnect Associates

Views:278 Applications:26 Rec. Actions:Recruiter Actions:0

Executive - Customer Care - Restaurants Chain (0-8 yrs)

Gurgaon/Gurugram Job Code: 78861

JOB DESCRIPTION

- Making recommendations on how to resolve customer issues, taking orders and facilitating returns, troubleshooting problems and answering complaints.

- Maintain and improves call center operations by monitoring system performance

- Identifying and Resolving problems

- Preparing and completing action plans

- Train, prepare and motivate their staff members to provide excellent service to customers

- The set objectives, analyze call centre metrics, ensure that the company and staff meet goals and provide reliable, efficient support for customers.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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