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14/05 Sanjay Kumar
Senior HR Consultant at MoreVentures

Views:77 Applications:13 Rec. Actions:Recruiter Actions:7

Executive - Customer Care & Relationship Management - Pathology Lab (1-2 yrs)

Mumbai Job Code: 213231

Executive - Customer Care & Relationship

Salary : Best In Industry

Experience : 1- 2 Year Experience as Executive - CC & R in reputed Companies Like Metropolis Healthcare / Dr. Lal PathLabs / SRL diagnostics / Suburban Diagnostics Centre....etc

Job Responsibilities :

- Interact and help special inquiries and customer requests on calls where customers need detailed understanding of offered pathology tests.


- Answering phones and explaining the pathology tests packages and services offered by the company. Asking questions to the client and understanding their specifications. 


- Maintaining the database of the client on a regular basis.Coordinate with internal departments to provide customer support from inquiry to service. 


- Proficiency with computers, especially with CRM software, and strong typing skills.


- Experience in healthcare or wellness industry will be a plus. 


- Should be able to speak good English.


- Should be polite and patient in attitude

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