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14/03 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:7 Applications:5 Rec. Actions:Recruiter Actions:2

Executive - Customer Care - Recruitment Firm (1-6 yrs)

MP/Indore Job Code: 262625

- Join a market leader within Consulting

- A role that offers a breadth of learning opportunities

- Opportunity to make a positive impact

- Our Client is known recruitment firm based in Indore since 2019.

- We are an executive search and recruitment company. Our excellence is in providing highly qualified and experienced professionals for Senior, Middle and Junior Management Level.

- We specialize in understanding company needs and providing candidates with relevant experience and skills to meet the needs of the organization.

- Our mission is to reduce unemployment in India. Also to provide excellence services to our Clients.

- "Clients business wins, we win". We assure to provide good service so that our client is happy and satisfied.

- Our Client provides free recruitment.

The Job : 

- We are hiring a Customer Care Executive.

Your Responsibilities will include :

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Knowing our products inside and out so that you can answer questions.

- Processing orders, forms, applications, and requests.

- Keeping records of customer interactions, transactions, comments, and complaints.

- Communicating and coordinating with colleagues as necessary.

- Training timing (9 PM to 6 AM)

- Domestic voice process

- 9 Hours of shift, 6 Days working

- Work from Office in Location : Indore

- Need immediate joiners

Ideal Candidate : 

Skills Required :

- Experience/Fresher both can apply

Education Qualification : 12th And above

- Domestic Process

- Excellent Verbal English Communication in order to be able to effectively liaise with stakeholders in the region.

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