Executive - Customer Care - Pharma (0-2 yrs)
Profile : Customer care executive (CCE)
Process : US Inbound
Shift : Night Shift
Time : 9:00pm to 6:00Am
Off : Roster Off
Location : Mohan Estate, near to Sarita Vihar, South Delhi
Roles & Responsibilities :
- Handle incoming customer call.
- Resolve their computer, printer and scanner related queries.
- Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
- Have to do upsell as well.
Working days - 6 days.
