Manager at Xrillion Technologies Pvt Ltd
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Executive - Customer Care - IT (0-1 yrs)
JOB DESCRIPTION :
- Handle queries of customers related to products, delivery, rates, etc.
- Should have the flare for delivering good customer service.
- Need to have the zeal and the knack to promote products and services over the phone.
- Has to have the ability to comprehend the customers well over the phone.
- Should know how to excel and exceed customer's expectations by going the extra mile.
KEY SKILLS:
A - Customer Support- must have
- Good command over written and spoken English
- Possess excellent listening skills
- Dedication towards the work
- Working knowledge of computers (basics of Excel, MS Word and PowerPoint)
- Flexible to work in any shift timings
- Good comprehension skills
- Analytical & Probing skills
DESIRED CANDIDATE PROFILE:
Education Qualifications - HSC/Any Graduate.
Excellent command over English (Verbal & Written)
- Good knowledge of computer (typing speed 25 words per minute, accuracy At least 80%) Excellent inter personal skills
- Open to work in Rotational shifts
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
