03/09 Ananya Kundu
HR Manager at Telecom Clarus

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Executive - Customer Care - International Voice Process - BPO (0-8 yrs)

Kolkata Job Code: 89501

CCE / Customer Care / Web Consultant / Fresher for BPO Kolkata


Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for International Voice Process ( BPO Call Center ) with best salary offered (Salary starts from Rs. 14,000/- to Rs. 28,000/- ) plus incentive.

Skill:

- Candidate must be fluent in English

- Open for Night shift

Benefits:

- 5 Days working (Satday & Sunday fixed off)

- Best Salary offered

- PF benefit

- Friendly work culture

Responsibilities:

- Maintaining a positive, empathetic and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Knowing our products inside and out so that you can answer questions.

- Processing orders, forms, applications, and requests.

- Keeping records of customer interactions, transactions, comments and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Managing a team of junior customer service representatives.

- Ensure customer satisfaction and provide professional customer support.

Ananya

(HR Manager)

7003675814 / 7980183952


Address:
Clarus Telecom India Private Limited
Godrej Genesis Building
Salt Lake Sector V,
Nearest B us Stop - College More Gate No.1 (NEXA Showroom is in the ground floor)
Kolkata

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