HR Business Partner at StepUpFind
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Executive - Customer Care - Insurance (0-7 yrs)
Position Responsibilities:-
- Provide excellent customer support on Inbound calls related to General Insurance or Service related Outbound calls (No Sales target)
- Utilize available knowledge resources and systems to educate the callers and resolve their concerns.
- Accurately document the interactions and ensuring fulfilment of any follow-up commitments.
- Ensure adherence to defined processes and required verbatim
- Undergo periodic trainings and certifications
- Work in rotational shifts & days (9 hours shift, 7 week offs in a month).
Late/Night shifts for men only.
For Ladies earliest shift-start time would be 7:00 AM and latest end-time 9:00 PM.
Graduates/undergraduates preferably with Contact Center background/ Insurance/ Banking background.
Fresher are also welcome
Job Location:- Thane
Ctc:- 2.5 Lpa
Call Me 9665960020
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