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20/01 Shruthi K
Recruiter at Aukera Consultants

Views:126 Applications:26 Rec. Actions:Recruiter Actions:26

Executive - Customer Care - Inbound Voice Process - BPO (0-3 yrs)

Bangalore Job Code: 143588

Note: This is strictly for candidates residing in Bangalore only. Out station candidates will be rejected.

Job Description:

Job Role: 


- Resolve product or service problems by clarifying the customer's complaint


- Determining the cause of the problem


- Selecting and explaining the best solution to solve the problem


- Expediting correction or adjustment; following up to ensure resolution.

- Both freshers and experienced can apply

- Process : Inbound Customer Care

- International BPO

- Rotational shift

- Minimum education qualification under graduation

- Weekly off on rotational basis

- Salary of Rs.15000 - 21000 in hand per month

- Work from office job

- Cab provided by the company

- Excellent communication skills

- 3 rounds of interview: HR, Versant (should score above 60), Operations

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