Freelancer at Occulink HR Services
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Executive - Customer Care - Digital Servicing (1-5 yrs)
- Comprehend and process all email and chat correspondences from customers in a timely manner
- Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat
- Complete all customer care follow-ups in a timely fashion
- Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service
- Provide alternatives & Superior customer experience on emails and chat
- Ability to take quick decisions and respond to customer inquiries in an appropriate manner
- Be nimble and flexible to serve in multi-channel environment as per business requirement
- Who have relevant experience of Digital servicing (chat & email)
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
