HR Consultant at SSV HR Services
Views:42 Applications:21 Rec. Actions:Recruiter Actions:6
Executive - Customer Care - BPO (1-5 yrs)
WORK FROM HOME
Company Location: Dadar
Profile: Customer Care Executive
Process: Voice
Qualification: HSC / Graduate
- Male or Female both can apply
- Excellent Communication Skills
- At least 2 Years experience of Customer Service in any Call Center and BPO
- Should be comfortable with working in Rotational Shift
Role and Responsibilities :
- Manage incoming phone calls
- Identify and assess customers- needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Priyanka (Whatsapp) : 8879437943
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
