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15/09 Sambhavna Dogra
HR at CJS

Views:59 Applications:13 Rec. Actions:Recruiter Actions:13

Executive - Customer Care - BPO (1-5 yrs)

Metros/Any Location Job Code: 129200

Executive - Customer Care - (BPO industry candidates only,French language Experts and Regional - Gujarati and Nepali


Hiring for Customer Care Executive for Delhi location

Job location - Okhla Phase 3, Delhi

Process - US health Care

Experience - Min 6 months or above in BPO sector

Both side cabs

Shifts 24 / 7

Customer service

US campaign

Work from home till 30th June and work from office from 1st July

Job Description :

- You would be responsible to handle communication with our French/Gujarati/Nepali and English speaking customers.

- You will efficiently and effectively handle queries from customers via emails.

- You will have to troubleshoot problems to the satisfaction of the customers.

- You will primarily be communicating with the customers over email and calls, both.

Requirements:

- Excellent command over written and spoken French (Native Level). Should be able to draft professional emails in French without any mistakes

- Excellent command over written and spoken English

- Excellent communication and interpersonal skills

- Problem-solving and analytical skills

- Self-motivated, goal-oriented

- Ability to work in a high-pressure environment

Regional - Gujarati and Nepali

Should have BPO industry experience

Undergraduate/graduate can apply with 6 months of experience

Ready to relocate to Delhi

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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