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21/12 Priya Singh
HR Recruiter at Adeeba e services Pvt Ltd

Views:35 Applications:6 Rec. Actions:Recruiter Actions:2

Executive - Customer Care - BPO (1-3 yrs)

Kolkata Job Code: 57396

We are looking for a customer oriented representative. Customer care executive responsibility is to ensure excellent service standard, respond efficiently to customer inquiries and maintain high customer satisfaction.

Job role:

- Taking inbound calls regarding to computers.

- Takings inbounds calls regarding to pop ups, emails, windows call

- Taking the remote access of the customer's computer and diagnosing the problem

- Pitching the service maintenance contract

- Sales pitch

Job descriptions:

- Good in call closing /take console

- Fluent in English communication

- Willing to work in night shift

- Minimum 6 month of any international BPO company inbound or outbound

- Candidates should be graduate or under graduate

Benefits:

- Salary up to 25 k in hand

- Sunday full off

- Huge monthly and spot incentive

- 1 fixed roster off

- Paid birthday leave

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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