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05/09 Priyanka V
HR Recruiter at Recruitment Firm

Views:88 Applications:37 Rec. Actions:Recruiter Actions:28

Executive - Customer Care - BPO (1-2 yrs)

Bangalore Job Code: 128163

Should have experience in sales

- Candidates should be passionate, ambitious and aspiring professionals for Support operations that help expand our reach - locally, nationwide and globally.

- They will get an opportunity of owning the following deliverables that impact revenue and growth :

- Answer queries over Call, chat and email professionally to provide information about products and services, book/update orders, or obtain details of enquiries resulting in conversion & sale.

- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

- Process orders, forms and applications.

- Follow up to ensure that appropriate actions were taken on customer requests

- Refer unresolved customer grievances or special requests to designated owners.

Requirements :

 - The - primary qualification- we are looking for is keen interest in providing excellent Customer Experience. The following attributes are essential:

- Proven inside sales experience (1-2 years) is a big plus

- Excellent verbal and written communications skills

- Proficiency in English, Kannada and Hindi

- Strong listening and presentation skills

- Ability to multitask, prioritize, and manage time effectively

Qualification - Graduates in any stream

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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