Executive - Customer Care - BPO (0-4 yrs)
Description :
1) Has to manage client relationship
2) Solve queries of client/customer
3) Retain clients/customers & Strong call handling skills and active listening - Customer orientation and ability to adapt/respond to different types of characters
4) Ability to multi-task, prioritize, and manage time effectively
5) Willingness to work in rotational shift. Take the extra mile to engage customers
6) Respond promptly to customer inquiries.
7) Provide accurate, valid and complete information by using the right methods.
8) Build sustainable relationship of trust through open and interactive communication
9) Follow communication procedures, guidelines and policies
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
