Currently we are hiring for our main telecom client for International Customer Operations department for Voice Support and Non-Voice support as well.

This opportunity is with US customer-centric boutique Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) Company that has deep domain experience in the e-commerce, online retail, travel and financial services industries. A PCI-DSS and ISO/IEC 27001:2005 certified company

Our Client is a Business Process Outsourcing service provider of choice for Fortune 500 and mid-market companies. Company provides an environment conducive to learning and professional development. Employees gain first-hand experience of the systems and processes of large, and often pioneering, companies.

International (Voice)

Job Location: Ahmedabad - India

Job Title: Customer Support Representative (Voice)

Job Description:

Provide voice support to our international clients

Competency Requirements:

- Should have excellent communication skills in English (verbal)

- Prior Experience in sales domain or outbound voice interaction with international clients will be preferred but not mandate.

- Willingness to work in 24 x 7 work environment (5 Days a Week Working Process)

Work Experience: Fresher's / experienced candidates preferred

Job Qualification:

- College degree or undergraduate.

- Basic knowledge of computers and Internet

- Transportation Services provided only in N/S hours with in Ahmedabad location.

International (Non Voice)

Job Location: Ahmedabad - India

Job Title: Customer Support Representative (Non-Voice)

Job Description:

Provide chat and e-mail support to our international clients.

Competency Requirements:

- Should have excellent communication skills in English (Written)

- Prior Experience in providing email and web based chat support to the international clientele will be preferred but not mandate.

- Willingness to work in 24 x 7 work environment (5 Days a Week Working Process)

Work Experience: Fresher's / experienced candidates preferred

Job Qualification:

- College degree or undergraduate.

- Basic knowledge of computers and Internet

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