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01/11 Saranya
HR Recruiter at VR Careerz

Views:18 Applications:1 Rec. Actions:Recruiter Actions:0

Executive - Customer Care - BPO (0-1 yrs)

Chennai Job Code: 96767

Executive - Customer Care (Telugu & Hindi)


Description:

- Manage inbound and outbound calls in a timely manner.

- Follow communication - scripts- when handling different topics

- Identify customers- needs, clarify information, research every issue and provide solutions and/or alternatives

- Build sustainable relationships and engage customers by going the extra mile

- Keep records of all conversations in our call centre database in a comprehensible way

- Must be Fluent in Hindi

- Must be Fluent in Telugu

- Shift : Only Day shift.

- Weekly Off: Sunday fixed off

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