Executive - Customer Care - BPO (0-1 yrs)
Job Description:
- Handle queries and complaints of partners (sellers) for queries related to products/orders
- Transaction handling services, problem solving efficiency
- Numerical ability, high level of accuracy
- Energetic, friendly and approachable individuals that understand the impact of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
Desired skills:-
- Good verbal, written and listening skills
- Should have good command over Grammar and Fluency in English.
- Good knowledge of computers
- Ability to Write/type messages to ensure professional tone
Desired candidate profile:
- Education qualifications - HSC/Any Graduate
- Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
- Excellent interpersonal skills
- Should not be below 18 years of age
- Flexible to work in rotational shifts as per business needs
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
