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03/12 Aayushi
HR at R T

Views:19 Applications:1 Rec. Actions:Recruiter Actions:0

Executive - Customer Care - BFS (0-1 yrs)

Vadodara/Baroda Job Code: 101036

Job Role and Responsibilities

- Answer calls / Emails professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.

- Follow up to ensure that appropriate actions were taken on customers' requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required

We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. A clear and pleasant speaking voice and fluency in English is also desired.

Job Type : Full Time.

Location:

1) Vadodara - 1.25 Upto 2.16k P/A + Benefits (T&C Apply)

Education: Graduates/Undergraduates/ 12th pass out

Experience: Fresher's can apply

Skills : Good Communication

Working Hours: Rotational Shifts (24/7 Work Environment)

Perks:

- Exciting activities/ Fun Fridays

- Subsidized food in 24X7 cafeteria

- Free learning and training opportunities

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