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12/01 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:17 Applications:11 Rec. Actions:Recruiter Actions:3

Executive - Customer Care (1-3 yrs)

Chennai Job Code: 193428

- Opportunity within a company with a solid track record of performance

- Flexible working options

- Work alongside & learn from best in class talent

We are hiring Customer Care Executive for a well-established Professional Company, within a span of just over a decade. Aiming to remain the preferred employer, Quality has always been our high priority. Be it hiring, performance at work or even team skills.

The Job : 

Key responsibilities areas :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

The Profile : 

Key competencies :

- You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong team player who can manage multiple stakeholders

- You are highly goal driven and work well in fast paced environments

- You are adaptable and thrive in changing environments

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