Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Care (1-2 yrs)
-Opportunity to make a positive impact
-A role that offers a breadth of learning opportunities
-Work alongside & learn from best in class talent
Our Client is emerging group in the field of Health and Beauty.
The Job
Responsibilities:
- Handling customer concerns and complaints in a timely manner.
- Informing customers Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
- Establishing a positive rapport with all clients and customers in person or via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.
Ideal Candidate :
Skills :
- You have at least 1 year experience within a Customer Service role, ideally within the Social Media & Ad Tech industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are highly goal driven and work well in fast paced environments
- You are willing to undertake more than 60% travel.
