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21/06 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:0 Applications:6 Rec. Actions:Recruiter Actions:1

Executive - Customer Care (1-2 yrs)

Hyderabad Job Code: 219394

-Opportunity to make a positive impact

-A role that offers a breadth of learning opportunities

-Work alongside & learn from best in class talent

Our Client is emerging group in the field of Health and Beauty.

The Job


- Handling customer concerns and complaints in a timely manner.

- Informing customers Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.

- Establishing a positive rapport with all clients and customers in person or via phone.

- Interacting with customers to ensure they have a desirable and shareable experience.

Ideal Candidate :

Skills :

- You have at least 1 year experience within a Customer Service role, ideally within the Social Media & Ad Tech industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You possess strong analytical skills and are comfortable dealing with numerical data

- You are highly goal driven and work well in fast paced environments

- You are willing to undertake more than 60% travel.

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