Recruiter at Jobsocho Recruitment Solutions
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Executive - Customer Care (1-2 yrs)
- Answer phone calls in a more professional manner and provide information about products and services as required by the callers
- They are responsible for taking or cancelling orders, and obtaining details of customer complaints
- Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
- Process orders, applications, and forms
- Render administrative support to other customer care team members when the need arises, or as instructed
- Follow up customers and their complaints; ensuring that customer's requests are attended to accordingly
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
