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04/10 Umra Javed
HR Trainee at Recruit Kart Pvt Ltd

Views:307 Applications:4 Rec. Actions:Recruiter Actions:0

Executive - Customer Care (0-5 yrs)

Jaipur Job Code: 179415

NOTE - We need excellent communication skills in English with accent so candidate should be very fluent in English.

Responsibilities of candidates include :

- Answer inbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

- Follow up to ensure that appropriate actions are taken on customer requests

- Refer unresolved customer grievances or special requests to designated departments for further investigation

- Candidate should be comfortable for Work from Office

- Candidate should be comfortable for Rotational Shift (Night Shift)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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