Customer Care Executive

Indian Eagle Private Limited:

Job Description cum Job Specification Sheet:

JOB DESCRIPTION :

Role / Business Title : Customer Care Executive

No. of Positions : 15

Location : Hyderabad (Banjara Hills)

Years of experience : 0 to 2 Years

Roles & Responsibilities :

- Expected Winning Behaviors & Values at India Eagle Respond promptly to customer inquiries

- Handle and resolve customer complaints

- Obtain and evaluate all relevant information to handle product and service inquiries

- Provide pricing and delivery information

- Perform customer verification's.

- Process orders, forms, applications and requests

- Organize workflow to meet customer timeframes Direct requests and unresolved issues to the designated resource

- Manage customers' accounts Keep records of customer interactions and transactions

- Maintain customer databases.

Values at Indian Eagle: Value is what we value in our colleagues.

1. Passion: Energy. Drive. Involved. Connected. Love the Job.

2. Honesty: Not Lying. Accept Mistakes. Sincere. True to Self.

3. Courage: Dare. Assertive. Face the Truth. Smart Risks.

4. Perseverance: Never Give Up. Committed. Result Driven. Keep coming back.

5. Excellence: Best of what you do. Benchmarking.

6. Responsibility: Ownership. Dependability. Trust Worthy.

7. Wisdom: Read. Debate. Have an Opinion. Informed. Articulate.

8. Objective: Not Biased. Look for purpose.

9. Creative: Innovative. Out of the Box. Solution Driven.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.