Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
13/11 HR @ Caliber Consultant
Business Development Manager at Caliber Consulting

Views:59 Applications:29 Rec. Actions:Recruiter Actions:13

Executive - Customer Care (0-3 yrs)

Gurgaon/Gurugram Job Code: 300017


Process: Blended Process (Email & Outbound)

Work Mode: Work from Office.

Window: 8am to 8pm ( 9 Hrs Shifts)

Week Offs: Rotational

Compensation/Benefits : As per Industry standards, Best in Market

Location : 9th Floor, Vatika Professional Point, Sector-66, Gurugram, Haryana.

Skillset Requirement :

- Possess excellent communication and listening skills, with fluency in English

- Typing Speed: 30 WPM required, Accuracy 90%

Job Role & Responsibilities :

- Demonstrate a strong understanding of CRM practices and systems

- Embrace a customer-oriented approach with a high level of professionalism in all interactions

- Exhibit exceptional multitasking, time management, and goal-oriented skills

- Conduct outbound calls to engage with customers and clients effectively

- Identify and address customer needs, resolve issues, and offer suitable solutions

- Ensure strict adherence to the company's customer service script to maintain consistency in communication

- Stay well-informed about company policies and website content to provide accurate responses to frequently asked questions and policy-related inquiries

- Cultivate and maintain positive customer relations through effective communication and problem-solving 

- Strive to achieve personal targets while actively contributing to the team's overall goals and targets


- Graduates/Undergraduates


- Fresher or Experienced both can apply

Add a note
Something suspicious? Report this job posting.