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13/09 Shazlin
Management Trainee at HEPL

Views:18 Applications:10 Rec. Actions:Recruiter Actions:0

Executive - Customer Care (0-2 yrs)

Bangalore Job Code: 233437

- Responsible for calling customers on behalf of managers and follow up on outstanding Accounts Receivable.

- To prioritize the pending claims for calling from the aging basket.

- Should be able to convince the claims company (payers) for payment of their outstanding claims.

- To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.

- To make a physical call by following the domestic norms and applicable rules for confidentiality and HIPAA compliance.

- Escalate difficult collection situations to management in a timely manner.

- Review provider claims that have not been paid by insurance companies.

- Handling patients billing queries and updating their account information.

- Post cash and write off the contractual adjustments accordingly while working on the accounts.

- Meeting daily/weekly and monthly targets set for an individual.

Desired Profile:

- Should be willing to work in morning and day shift

- Fresher/Experience in Finance Revenue Cycle Management process.

- Strong written and verbal communication skills.

- Good computer skills including Microsoft Office suite.

- Ability to prioritize and manage work queue.

- Ability to work independently as well as in a team environment.

- Strong analytical and problem-solving skills.

- Good typing skills with a speed of min 30-35 words /min.

Job Type: Full-time

Salary: From - 14,000.00 per month

Job Type: Full-time

Salary: - 14,000.00 - 20,000.00 per month

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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