Executive - Customer Care (0-1 yrs)
Position Title: Customer care executive
CTC : 18-25K
Location : Mumbai
Working Mode:(On side)
Primary skills : Communication skills.
qualification : Any
Roles and Responsibilities
- Handling Calls and emails
- Resolve customer complaints- via- phone,email,mail, or social media
- Monitoring customer feedback websites
- Handling queries raised on social media platforms
- Daily tracking and follow up of customer feedback reports
- Handling customer queries on WhatsApp
- Handling offline orders through different sources
- Coordinate with internal teams to ensure proper customer service is being delivered
