HR Recruiter at Emrold Management Services Pvt Ltd
Views:24 Applications:7 Rec. Actions:Recruiter Actions:1
Executive - Customer Care (0-1 yrs)
Customer Care Executive
Process- Email Chat Process
UG/Graduate/Experience
Salary- 12k-14k
- Fluent English
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Role & Responsibility :
- Modelling service behaviours.
- Conducting employee training.
- Designing customer service protocols.
- Offering oversight.
-Empathize with your customers.
- Understand your company's products and services.
- Never leave them waiting.
- Show respect in all customer relations.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
