Executive - Customer Care (0-1 yrs)
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- Excellent interpersonal and written and oral communication skills.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
