Business Support Manager at Snaphunt Pte. Ltd.
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Executive - CRM - IT (0-5 yrs)
CRM Executive
- A role that offers a breadth of learning opportunities
- Leadership Role
- Attractive Salary & Benefits
- Our client is basically an IT sector company which provides the cloud telephony solution service and the name of our brand is Mcube. Mcube is the brand through which we provide services such as call management, to manage the calls, keeping the records, tracking the calls, providing toll free numbers etc.
The Job
Your Responsibilities will include :
- Analyze Potential Markets
- To generate leads from different social media platforms in case of outbound calling or Collect leads from different campaigns in case of inbound calling.
- Coordinate with the customer to explain about our products and services.
- Organize the online demonstrations of the company products for the clients.
- Scheduling meeting with the clients.
- Follow-up with the clients through E-mail or telephonic about the new requirement or the expansion for the projects or the status update.
- Taking the responsibilities from the introduction to till closure.
- Utilizing the knowledge in CRM system.
- Work on B2B campaigns in every sector.
- Converts inquiries into sales by answering Outbound/Inbound telephone calls.
Ideal Candidate
Skills Required :
- Excellent verbal and written communication
- Fast learner who can adapt to change
- Self-motivator
- Handle rejection well; move on to the next call quickly
- Friendly, can-do attitude
- Professional and able to connect/make a great impression on the first call
- Knowledge of excel must
- Prompt and quick turnaround capability.
- Smart and pleasing personality.
- A person ready to take on responsibilities at all times.
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