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24/05 Reema Mutta
HR at Giftwiz Agrotech Pvt Ltd

Views:5 Applications:3 Rec. Actions:Recruiter Actions:3

Executive - Counter Sales (2-3 yrs)

Mumbai Job Code: 214837

- An individual doing a counter sales job is responsible for handling all sales function in a manner which is professional enough for the customers.

- They should also provide quick and efficient service to obtain maximum sales and also focus on customer satisfaction.

- Should be excellent while providing service to its customers.

- They should respond to any queries and give every information that a customer needs

- Should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.

- Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.

- Must treat all the customers with respect and courtesy.

- Should mention each and every record including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.

- Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.

- Should provide with quotes of various quotes which is appropriate.

- Should also update the product details with any of the resources working in a continuous manner.

- Keep yourself updated with the product inventory and its functionality.

- Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.

- Must check the quality and the quality of the product, need to verify it depending on the order made initially.

- Should ensure that they follow each safety rules assigned.

- Brand retail sales counter but exclusively at premium housing societies

- Should be able to read and write simple directions or instructions in English.

- Should also be able to speak and understand English, Hindi, Gujurati (optional) so that the customers won't find it hard to communicate.

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