HR recruiter at Radhika Dahlan Consultancy
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Executive - Costumer Support (0-4 yrs)
Customer support executive for Gurugram and Noida location
- Any Graduate and undergraduate with good communication skills can directly contact me over
- Rotational shifts/ 5 days working
- Best salary with perks
- Fresher experienced both can apply
- Maintain excellent customer satisfaction and review support tickets for appropriate resolution
- Provide customer support through phone and chat
- Work with other departments to resolve customer issues in a timely manner
- Serve as a point of contact for customer support and complaints
- Proactively identify, investigate, and resolve recurring customer support issues
- Maintain appropriate documentation and records of customer interactions
- Maintain appropriate files regarding each customer interaction
- Proactively gather and utilize customer feedback and suggestions
- Review customer satisfaction reports to ensure customers are satisfied with the support they receive
- Contribute to the development of future customer support processes
WhatsApp : 9664162175
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
