Senior HR Executive at MilkLane Dairy Services Pvt Ltd
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Executive - Client Services - IT (2-4 yrs)
- Demonstrate excellent problem-solving and troubleshooting skills.
- Provide top-notch support to customers via phone, email, and/or remote access.
- Analyse systems and compile system change requirements as per customer requests.
- Enhance software solutions to align with customer business needs, adhering to best practices, standards, and documentation.
- Offer user support and training to customers and end-users.
- Conduct manual tests to ensure the software meets specified requirements.
- Review system issues and take appropriate actions.
- Possess exposure to executing DML SQL queries, taking backups, and extracting reports using complex queries.
Professional Attributes :
- Proficient communication skills.
- Strong analytical capabilities.
- Effective coordination and application support abilities.
Educational Qualification : B. Tech or BCA, or MCA
Additional Information :
- Availability for 24/7 support readiness is required.
