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15/11 Kamal D
Senior HR Executive at MilkLane Dairy Services Pvt Ltd

Views:46 Applications:13 Rec. Actions:Recruiter Actions:1

Executive - Client Services - IT (2-4 yrs)

Noida/Greater Noida Job Code: 300315

Job Description : Executive - Client Service

Location : Noida

Responsibilities :

- Demonstrate excellent problem-solving and troubleshooting skills.

- Provide top-notch support to customers via phone, email, and/or remote access.

- Analyze systems and compile system change requirements as per customer requests.

- Enhance software solutions to align with customer business needs, adhering to best practices, standards, and documentation.

- Offer user support and training to customers and end-users.

- Conduct manual tests to ensure the software meets specified requirements.

- Review system issues and take appropriate actions.

- Possess exposure to executing DML SQL queries, taking backups, and extracting reports using complex queries.

Professional Attributes :

- Proficient communication skills.

- Strong analytical capabilities.

- Effective coordination and application support abilities.

Educational Qualification : B. Tech or BCA, or MCA

Additional Information :

- Availability for 24/7 support readiness is required.

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