HR Recruiter at Smart Lion
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Executive - Client Services - BPO (0-5 yrs)
Client Services Executive
Shift Time : 8pm to 5am/5:30pm to 2:30am
Experience : Freshers & 1+ year of experience into voice
Educational Qualifications : Graduate or UG with BPO/KPO experience.
Salary : 14500 (Fresher) and up to 23000 (experience of any field will be counted) + Transport and Bonuses
Job Description :
- Outbound calls to insurances for claim status and eligibility verification.
- Denial documentation and further action.
- Calling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of the unpaid claims.
- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
- Maintain the individual daily logs.
- Performs assigned tasks/complete targets with speed and accuracy as per client SLAs.
- Work cohesively in a team setting. Assist team members to achieve shared goals.
- Compliance with Company's Information Security Policy, client/project guidelines, business rules and training provided, the company's quality system and policies.
- Communication / Issue escalation to seniors if there is any in a timely manner.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
