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01/02 Shreeju Panicker
Senior Recruiter at Champion InfoMetrics Pvt Ltd

Views:27 Applications:10 Rec. Actions:Recruiter Actions:4

Executive - Client Service - Pharma (1-4 yrs)

Bangalore Job Code: 256359

Job Description

Role: Account Coordinator (Customer Success Team)

Role Purpose:

Managing Accounts and focus on Repeat Business

Role Description:

- Follow up with existing clients

- Identifies opportunities to grow business with existing clients. Upselling and Cross-selling

- Operates at the point of contact for assigned customers

- Develops and maintains long-term relationships with accounts

- Makes sure clients receive requested products and services in a timely fashion

- Communicates client needs and demands of employer company

- Forecasts and tracks client account metrics

- Manage projects within client relationships, working to carry out client goals while meeting company goals

- Coordinate with staff members working on the same account to ensure consistent service

- Collaborates with sales team to reach prospective clients

- Service multiple clients concurrently, often meeting deadlines

- Keep records of client transactions

Candidate Specifications :

Ideally a graduate with 1/2+ years of relevant to this area of work

Technical Skills :

- General Skill on drafting the emails to the internal/external clients in a highly professional manner

- General Knowledge on varied industries preferably on US & European markets

- Good knowledge of Digital Marketing industry (Email Campaign/Marketing tools)

General Requirements : 

- Need to work only at night time

- Possesses Motivation skills

- Is a versatile self-starter who demonstrates a positive attitude towards the work

- Willingness to work as a part of the Team's objective

- Is able to work under tight deadlines, sometimes heavy workloads and with a high degree of individual responsibility & high focus

Immediate Joiners

Salary up to 30k

Night Shift

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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