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18/01 Mitesh Gandhi
HR at Marconix Sales & Marketing Pvt Ltd

Views:39 Applications:12 Rec. Actions:Recruiter Actions:12

Executive - Client Service (1-3 yrs)

Bangalore Job Code: 254188

Client Service Executive

Educational Qualification: Post-Graduate in any discipline

Experience: 2 - 3 Years

Location: JP Nagar, Bangalore

Shift: Day

Salary: - 216,000.00 - 240,000.00 per year

Key Responsibilities :
1. Cultivating solid relationships with clients through the provision of exceptional pre and after-sales service.

2. Plan meetings, and presentations with its associated details

3. Creating a positive onboarding experience for new clients.

4. Regularly interact with clients through telephone calls, email communications, or face-to-face meetings.

5. Maintaining an accurate record of all existing and potential clients.

6. Responding to client inquiries in a timely and professional manner.

7. Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

8. Work as a part of the clients' virtual business team or individually.

9. Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements.

10. Work as a part of the both internal and external clients' extended team.

11. Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients.

Candidate profile :

1. Proven experience working as a Client Servicing Executive.

2. The ability to work efficiently under pressure.

3. Excellent organizational and time management skills.

4. Strong analytical and problem-solving skills.

5. Effective communication skills.

6. Strong ppt design skill is a plus

7. Graduate/Post-Graduate in any discipline

8. Strong customer service attitude

9. Desire to learn new things every day

10. Good with comprehension and analytical skills

11. Good in handling Office productivity tools such as Microsoft Office

12. Candidates should have all relevant education & experience related documents

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