HR Consultant at SSV HR Services
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Executive - Client Relationship (1-5 yrs)
WORK FROM HOME til Pandemic
Company Location: Dadar
Designation: Client Relationship Executive
Number of vacancies: 2
HSC / Graduate
- Good Communication
- Only experience can apply for this position (Voice/International Call Center/Chat/E-mail).
- Should be flexible for working in any shift.
Role and Responsibilities :
- Resolve customer complaints via phone, email, mail or social media
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Greet customers warmly and ascertain problem or reason for calling
Salary: 22K Net + Other benefits + Incentives
Connect Ms. Priyanka on 8879437943