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04/05 Priyanka Rane
HR Consultant at SSV HR Services

Views:81 Applications:35 Rec. Actions:Recruiter Actions:4

Executive - Client Relationship (1-5 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 157919

WORK FROM HOME til Pandemic

Company Location: Dadar

Designation: Client Relationship Executive

Number of vacancies: 2

HSC / Graduate

- Good Communication

- Only experience can apply for this position (Voice/International Call Center/Chat/E-mail).

- Should be flexible for working in any shift.

Role and Responsibilities :

- Resolve customer complaints via phone, email, mail or social media

- Open and maintain customer accounts by recording account information

- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.

- Recommend potential products or services to management by collecting customer information and analyzing customer needs

- Prepare product or service reports by collecting and analyzing customer information

- Build sustainable relationships of trust through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Greet customers warmly and ascertain problem or reason for calling

Salary: 22K Net + Other benefits + Incentives

Connect Ms. Priyanka on 8879437943

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