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14/05 Swarnima
HR Recruiter at SGS Technical Services Pvt. Ltd.

Views:20 Applications:7 Rec. Actions:Recruiter Actions:0

Executive - Client Relationship (0-3 yrs)

MP/Indore Job Code: 213255

Client Relations Executive (Night Shift)

Work From Office

Male or female both will work.

Working Days - Monday to Friday

Location - Indore

Timing for Male : any time between (6 pm to 6 am) Time will be decided by Management.

Timing for Female : 8 pm to 5:30 am

Job Description :

- Responsible for maintaining the relationship with existing clients of SGS in USA.

- Will work as bridge between SGS internal Team and the clients of SGS.

- Would be responsible for all the interactions with clients via emails and calls.

- Co-ordination between the prospective clients and various departments in SGS.

- Needs to maintain variety of data on different transactions with client.

- Reports to Management about the work performed on a daily basis.

- Accountable for getting the work completed following the SLAs and TATs of SGS.

Requirements :

- Must have 1+ year of experience in handling clients/ customer via emails and phones. (International client/customer Experience is preferred)

- Must have excellent Communication skills.

- Self-starter, motivated and detailed/results oriented.

- Strong organizational skills.

- Good Team player.

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