Executive - Client Relation - eCommerce (1-3 yrs)
Designation & Department : Client Relations Executive
job location:Hyderabad
Minimum Qualification Required Graduate from any stream
Min. & Max experience 1-3 Year Experience
Job Specifications/KRA - Acts as point of contact for the client and attends to customer issues promptly.
- Coordinating with various teams for the resolution of client escalations.
- Upselling of assigned clients.
- Preparation of client wise unfulfillment MIS.
- Generation of new client SoP.
- Quality control among data systems.
- Providing actionable insights and recommendations to the Sales, Operations & Product teams.
- Conduct ad hoc and b2b sales analysis as needed to support business requirements and provide timely business insights.
- Invoicing ownership & Collection follow up
Desired Candidate's Profile
1. Excellent People Management Skills; patient; strong inclusive skills.
2. Excellent Communication skills verbal & written.
3. Presence of mind in Problem Solving.
Work location:Hyderabad Office
Two Wheeler with License Not Mandatory
Gender specification ( if any )M/F
Age Limits (if any) Under 30
Contract period 3 months (Probation)
Languages Known English & Hindi
Skill sets Required Communication Skill, Negotiation Skill, Excel, Google sheets.
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