Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Catalog Management - eCommerce (0-5 yrs)
The Job :
- We are looking for a responsible candidate for our organization for the post of e-commerce executive. We India based e-commerce company.
Responsibilities :
- Maintaining current online product listing, product description, and product content and ensuring accuracy including pricing, pictures, reviews, keywords, etc.
- Work with management to tackle the daily task as well as identify, evaluate and execute initiatives for increased operational efficiency.
- Handling brand filtering of clients' accounts on the e-commerce platform.
- Liaise with the customer services team on order-related questions and write a response to the customer.
- Act as a communication point with a support team of managers and e-commerce portals.
- Provide a series of daily and weekly sales activity reports, proactively addressing areas of concern for management.
- Ensuring great customer experience on our listing
- Conduct keyword research, analysis, and keyword expansion for our clients.
- Learn and understand our client business and competition over phone calls and emails.
- Create and manage the brand page of Amazon with a strong focus on content, keywords and search words.
- Assist with other special projects within the e-commerce team, not limited to amazon.
Ideal Candidate :
- Excellent verbal and written communication
- Strong leadership and management skills
- Must have excellent interpersonal skills
- Sound knowledge of MS OFFICE, WORD, and EMAIL correspondence
- Knowledge of e-commerce online portals
- Should have the knowledge to work on these platforms: UAE, KSA, US, UK
- Expert in Amazon Account Management
