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23/08 Kaushik Kujur
Associate Talent Acquisition at Zyoin

Views:68 Applications:6 Rec. Actions:Recruiter Actions:0

Executive - Care Delight/Customer Support - HealthTech (0-2 yrs)

Bangalore Job Code: 229849

Care Delight Executive/ Customer Support Executive - Health-Tech 


Role : Care Delight Executive

Location : Bangalore

Years of experience : 0-2 years

Years Type : Full time

Gender : Only Male candidates

What Will Be Your Role As A Care Delight Executive ?


- You will be responsible for contacting, coordinating, and engaging with our clients with care and empathy, resolving queries, and responding to them in a polite and professional manner.

Job Responsibilities :


1. Handle customer queries and complaints via various channels

2. Approach and resolve the queries and issues with a customer-centric attitude

3. Offer exceptional customer experience and delight

4. Adhere to the set SLA and TAT

5. Achieve a high customer satisfaction score (CSAT)

6. Demonstrate the right attitude with the right tonality in all customer interactions

What We Are Looking For :


1. Any UG degree

2. Proficient in English and Hindi

3. Excellent interpersonal skills

4. Exceptional communication skills on multiple mediums (Chat, email, phone)

5. A quick learner

6. Ability to multi-task

7. Make decisions under pressure and time constraints

Interview Process :

Round 1 : Written English and logical reasoning test (30 mins)

Round 2 : We will be evaluating verbal communication, situational awareness, attitude, and empathy. (30 mins)

Round 3 : Final Round - Fitment check (15 mins)

- If interested, kindly apply for this role.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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