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08/09 Pavish
Talent Acquisition at Zyoin

Views:70 Applications:16 Rec. Actions:Recruiter Actions:9

Executive - Care Delight/Customer Support (0-5 yrs)

Bangalore Job Code: 232642

Customer Support

What Will Be Your Role As A Care Delight Executive ?

- You will be responsible for contacting, coordinating, and engaging with our clients with care and empathy, resolving queries and responding to them in a polite and professional manner.

Job Responsibilities :

1. Handle customer queries and complaints via various channels

2. Approach and resolve the queries and issues with a customer-centric attitude

3. Offer exceptional customer experience and delight

4. Adhere to the set SLA and TAT

5. Achieve a high customer satisfaction score (CSAT)

6. Demonstrate the right attitude with the right tonality in all customer interactions

What We Are Looking For :

1. Any UG degree

2. Proficient in English and Hindi

2. Excellent interpersonal skills

3. Exceptional communication skills on multiple mediums (Chat, email, phone)

4. A quick learner

5. Ability to multi-task

6. Make decisions under pressure and time constraint

Job Type : Full-time

Schedule : Rotational shift

Supplemental pay types : Shift allowance

Education : Any Graduation (Preferred)

Experience 


Total work : 1 year (Preferred)

Language :

- Hindi (Preferred)

- English (Preferred)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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