Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
21/09 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:7 Applications:9 Rec. Actions:Recruiter Actions:4

Executive - Business Development - IT (1-5 yrs)

Delhi NCR Job Code: 234873

- Opportunity within a company with a solid track record of performance

- Join a market leader within IT Services

- A role that offers a breadth of learning opportunities

- We are hiring for a company that has been providing Digital Marketing service from last 2 years by direct collaboration with our clients. As a Digital Marketing company they are providing all services like SEO Audit, Pay Per Click, Social Media Management, Organic SEO.

The Job Key Competencies :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Supporting the sales team key planning and operations tasks to support the overall objective of the business.

- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.

- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.

- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.

- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

Ideal Candidate Key Competencies :

- You have at least 1 year experience within a Customer Service, Telesales or Sales Operations / Support role, ideally within the IT Services industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You pay strong attention to detail and deliver work that is of a high standard

- You are highly goal driven and work well in fast paced environments

Add a note
Something suspicious? Report this job posting.