Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Business Development - IT (0-30 yrs)
- Progress your career in an innovative logistics platform
- Competitive salary package
- Work in an ambitious and energetic environment
Our client is a fast-growing platform leveraging AI/ML to connect consignors to the truck community and provide an end-to-end logistic solution that is transparent and well-defined. The company has been able to cultivate a positive environment where careers are challenging yet rewarding and career development opportunities are abundant.
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand needs and providing relevant solutions.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio of clients.
- Meeting and exceeding weekly and monthly activity and revenue targets.
The Profile :
- You have at least 1 year of experience in B2B sales/ account management or Customer Service within IT industry.
- You possess solid expertise in Direct Sales.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are highly goal-driven and work well in fast-paced environments
- You are a strong team player who can manage multiple stakeholders