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26/05 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:896 Applications:312 Rec. Actions:Recruiter Actions:181

Executive - Business Development - Internet/eCommerce (0-2 yrs)

Mumbai Job Code: 119901

The Offer : 

- Strong opportunities to progress your career

- Open work culture where ideas flow freely

The Employer : 

With offices in 6 countries, our client is a solutions provider specialising in Technology Consulting, Application Development, SaaS Implementation, Content Management, Information Technology Support, Progressive Web Application and API Creating & Integration and E-commerce. They have a team of highly experienced and well-trained professionals that will provide cost effective solutions without impeding quality.

The Job : 

You will be responsible for :

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.

- Coordinating pre-sales and post-sales follow up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.

- Handling incoming queries and building good client relationships.

- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.

- Handing over qualified leads to the sales teams with the objective of closing the sale.

- Maintaining and updating the lead generation database.

- Achieving weekly/monthly targets as set out by the business.

- Executing a community management strategy.

- Organising various community building initiatives to cultivate and grow participation in community forums.

- Monitoring and optimising community engagement levels.

The Profile : 

- You have a Degree from a top-tier institute and at least 1 year experience ideally in B2C sales / account management, Community Management or Inside Sales within Internet industry.

- You possess solid expertise in Direct Sales.

- You have a proven track record of meeting/exceeding your targets.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You possess strong analytical skills and are comfortable dealing with numerical data

- You are highly goal driven and work well in fast paced environments

- You are a self-starter and demonstrate a high level of resilience

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