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20/09 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:6 Applications:3 Rec. Actions:Recruiter Actions:2

Executive - Business Development - Hospitality (0-2 yrs)

UP/Kanpur Job Code: 234683

-Opportunity within a company with a solid track record of performance

-Fantastic work culture

-Attractive Salary & Benefits

Our Client has been existing since quite some time and has come out as a successful online venture.

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.


- Escalating customer feedback as required.

- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Supporting the sales team key planning and operations tasks to support the overall objective of the business.

- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.

- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.

- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.

- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

Ideal Candidate :

Skills Required :

- You have at least 1 year experience within a Sales Operations / Support, Telesales or Customer Service role, ideally within the Hospitality industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong team player who can manage multiple stakeholders

- You are adaptable and thrive in changing environments

- You are a strong networker & relationship builder

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