Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Business Development/Customer Support - Placement Agency (1-3 yrs)
Our Client is a fastest growing placement agency in Mumbai. It's rated as one of the most Credible & Reliable Placement agency in Mumbai. At our selection process we ensure that each candidate is suitable to our employers- prospective needs.
The Job :
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand needs and providing relevant solutions.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio of clients.
- Meeting and exceeding weekly and monthly activity and revenue targets.
- Delivering effective sales skills trainings to the sales teams.
- Coaching sales teams and helping them in applying training content to real life situations.
Ideal Candidate :
- You have at least 1 year experience ideally in Business Development / Account Manager (B2B) or Customer Service within Telecommunications industry.
- Experience within Sales Training, would be a strong advantage.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are highly goal driven and work well in fast paced environments
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong team player who can manage multiple stakeholders