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22/06 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:7 Applications:12 Rec. Actions:Recruiter Actions:2

Executive - Business Development/Customer Support - Placement Agency (1-3 yrs)

Mumbai Job Code: 219687

-Great Opportunity

Our Client is a fastest growing placement agency in Mumbai. It's rated as one of the most Credible & Reliable Placement agency in Mumbai. At our selection process we ensure that each candidate is suitable to our employers- prospective needs.

The Job :

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

- Identifying opportunities for new business development through following up on leads and conducting research on target clients.

- New business generation by meeting potential clients to understand needs and providing relevant solutions.

- Managing the sales process to close new business opportunities.

- Building strong relationships with the existing portfolio of clients.

- Meeting and exceeding weekly and monthly activity and revenue targets.

- Delivering effective sales skills trainings to the sales teams.

- Coaching sales teams and helping them in applying training content to real life situations.

Ideal Candidate : 

Skill:

- You have at least 1 year experience ideally in Business Development / Account Manager (B2B) or Customer Service within Telecommunications industry.

- Experience within Sales Training, would be a strong advantage.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are highly goal driven and work well in fast paced environments

- You pay strong attention to detail and deliver work that is of a high standard

- You are a strong team player who can manage multiple stakeholders

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