HR at Expertrons Technologies
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Executive - Business Development (1-2 yrs)
- Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.
- Connect with potential customers, gain an understanding of their needs, and convince them to enrol in a therapy plan.
- Assess the background of all the counsellors and recommend the most suitable counsellor to each customer if they need assistance choosing one.
- Gather customer information on call and update it on the CRM.
- Maintain meaningful relationships with existing customers to ensure that they are retained .
- Identify and nurture high-quality leads (people who are likely to buy).
- Ensure timely follow-ups with all potential customers to close the sale.
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